ucrtbase.DLL CTD when F-4S is loading

CF104
Posts: 9
Joined: Mon Apr 25, 2016 10:50 pm
Location: YYC
ucrtbase.DLL CTD when F-4S is loading

Post by CF104 » Wed Sep 06, 2017 4:13 pm

Hi All,

Trying out the P3D V4 updates to the Phantom line. The F-4E and F-4J load without a problem. When I select the F-4S I get a CTD with the offending module being URCTBASE.DLL. Running Active Sky/ASCA and several ORBX sceneries on a Win7x64 machine.

Here is my Application Event.

Faulting application name: Prepar3D.exe, version: 4.0.28.21686, time stamp: 0x594a7255
Faulting module name: ucrtbase.DLL, version: 10.0.10586.788, time stamp: 0x5879ab76
Exception code: 0xc0000417
Fault offset: 0x0000000000068539
Faulting process id: 0x281c
Faulting application start time: 0x01d327209339916f
Faulting application path: E:\P3D V4\Prepar3D.exe
Faulting module path: C:\Windows\system32\ucrtbase.DLL
Report Id: 2ba4d816-9314-11e7-9551-e03f497b8fda

Prepar3D.exe
4.0.28.21686
594a7255
ucrtbase.DLL
10.0.10586.788
5879ab76
c0000417
0000000000068539
281c
01d327209339916f
E:\P3D V4\Prepar3D.exe
C:\Windows\system32\ucrtbase.DLL
2ba4d816-9314-11e7-9551-e03f497b8fda

Thanks in advance,

John

JonathanBleeker
Posts: 3446
Joined: Sat Mar 13, 2010 7:38 pm
Re: ucrtbase.DLL CTD when F-4S is loading

Post by JonathanBleeker » Wed Sep 06, 2017 4:18 pm

You did run the AMS to receive the F-4S update right?

CF104
Posts: 9
Joined: Mon Apr 25, 2016 10:50 pm
Location: YYC
Re: ucrtbase.DLL CTD when F-4S is loading

Post by CF104 » Wed Sep 06, 2017 5:22 pm

Thanks for the quick reply. Ran AMS and got the F-4S update. All works fine now.

Cheers,

John

farman
Posts: 231
Joined: Tue Jan 20, 2015 12:58 am
Re: ucrtbase.DLL CTD when F-4S is loading

Post by farman » Wed Sep 06, 2017 10:41 pm

Hi,
just installed from the updates from the MAMS. P3D v4 CTD as soon as I try to load the J & S versions. I got a warning error message for the E version (perhaps concerning the TP, not yet installed), but the plane does wotk properly.
If necessary I open a new post for this issue.
Thanks for any answer,
Fulvio Arman

Attached 3 error messages from the Events; don't know if they're useful.
Attachments
er 3.JPG
er 3.JPG (39.87 KiB) Viewed 5529 times
er 2.JPG
er 2.JPG (35.3 KiB) Viewed 5529 times
er 1.JPG
er 1.JPG (33.62 KiB) Viewed 5529 times

JonathanBleeker
Posts: 3446
Joined: Sat Mar 13, 2010 7:38 pm
Re: ucrtbase.DLL CTD when F-4S is loading

Post by JonathanBleeker » Thu Sep 07, 2017 11:09 am

If you run the AMS again does it ask if you want to update? The reason I ask is I released a new update just last night.

Your errors listed don't have Prepar3D in them so they aren't involved. Best way to check for error reports is to go to the event viewer immediately after the crash occurs. What was the warning message for the E version though?

farman
Posts: 231
Joined: Tue Jan 20, 2015 12:58 am
Re: ucrtbase.DLL CTD when F-4S is loading

Post by farman » Thu Sep 07, 2017 1:45 pm

1-Uninstalled the F-4J/S versions some minute ago
2-Reinstalled them
3-Loaded a F-4J, P3D CTD.
I didn't find any error in the Events, but if you tell me precisely the path (mine is Windows Registry>Applications, as you can see from my image). Didn't find anything more.

For the "E" version, well, I re-install the TacPac and I'll see what happens; but I'm sure the error was linked to the TacPack aoftware missing in v4. I clicked "ignore" and the installation ended fine.
Fulvio
Attachments
err.JPG
err.JPG (136.54 KiB) Viewed 5498 times

JonathanBleeker
Posts: 3446
Joined: Sat Mar 13, 2010 7:38 pm
Re: ucrtbase.DLL CTD when F-4S is loading

Post by JonathanBleeker » Thu Sep 07, 2017 2:16 pm

Please run the AMS and tell me if you get an update.

farman
Posts: 231
Joined: Tue Jan 20, 2015 12:58 am
Re: ucrtbase.DLL CTD when F-4S is loading

Post by farman » Thu Sep 07, 2017 3:23 pm

Hi JB,
just uninstalled (2 minutes ago) the J/S versions, reinstalled them and I got this update. Now I'll running P3D and I'll let you know what will happen.
Attachments
update.JPG
update.JPG (108.06 KiB) Viewed 5493 times

farman
Posts: 231
Joined: Tue Jan 20, 2015 12:58 am
Re: ucrtbase.DLL CTD when F-4S is loading

Post by farman » Thu Sep 07, 2017 4:41 pm

Hi Jonathan
P3D CTD as soon as I select one of the J versions. I looked immediately at the events, but I didn't find any single error; I scrolled all the parameters to no avail.
If you can tell me exactly where to find some clue; if not, well, I'll be content with the E versions (and with some J and S included inside).
Of course is frustrating, but at 71 I want to enjoy the sim, not to look for troubles. Possibily there's something wrong in my pc; I'll go back to the first version fixing the interior lights as suggested by you. All my other MilViz products work perfectly (F-100, T-38, F-86 and the mentioned F-4E); hope to be lucky with the future Corsair too
Thanks, Jonathan
Fulvio

farman
Posts: 231
Joined: Tue Jan 20, 2015 12:58 am
Re: ucrtbase.DLL CTD when F-4S is loading

Post by farman » Thu Sep 07, 2017 6:18 pm

Hi Jonathan,
just a last feedback. I went back to the original, first updated version applying the trick in the texture folder. Unfortunately, I got the interior lights but exterior lights are not working at all.
Well, at this point I hope for some future update for the J/S versions. Presently I put them in my hangar.
Thanks again and regards,
Fulvio

JonathanBleeker
Posts: 3446
Joined: Sat Mar 13, 2010 7:38 pm
Re: ucrtbase.DLL CTD when F-4S is loading

Post by JonathanBleeker » Thu Sep 07, 2017 6:38 pm

I will be testing further here myself and putting out fixes through the AMS so please check back regularly to see when I put updates out. But make sure you check the Support forums, not this forum (which is the General forum).

pjovich
Posts: 5
Joined: Fri Sep 08, 2017 12:54 am
Re: ucrtbase.DLL CTD when F-4S is loading

Post by pjovich » Fri Sep 08, 2017 3:10 am

looks like i have same problem as F-4j loads F-4e cockpit and F-4s crash after 2-3 sec

pjovich
Posts: 5
Joined: Fri Sep 08, 2017 12:54 am
Re: ucrtbase.DLL CTD when F-4S is loading

Post by pjovich » Fri Sep 08, 2017 4:32 am

OK its definitely problem with last Mvams patch ! mode works but no lights and if I use patch will crash every time.

Krazycolin
Site Admin
Posts: 1728
Joined: Mon Sep 08, 2008 4:18 pm
Re: ucrtbase.DLL CTD when F-4S is loading

Post by Krazycolin » Fri Sep 08, 2017 12:01 pm

This should be in the support forums. Move it please.

JonathanBleeker
Posts: 3446
Joined: Sat Mar 13, 2010 7:38 pm
Re: ucrtbase.DLL CTD when F-4S is loading

Post by JonathanBleeker » Fri Sep 08, 2017 12:04 pm

Done


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