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no pop up window, shift-1,shift-3

Posted: Fri Dec 08, 2017 3:00 am
by aaadodger
hello sirs and ladies, having a problem with the display of pop up for shift-1, and shift-3 after installing the lastest version (3.170...). works fine in the other versions.Gps,control panel,hud all work. updated and they do not work now. I am running Orbx,Active sky 16,win 10 .I have done an read all the forums and troubleshooting i could find,i think. I need help please, frustrated with this problem !

Re: no pop up window, shift-1,shift-3

Posted: Fri Dec 08, 2017 3:46 am
by doodlebug
If you're posting in the general forum it is an indication that you haven't been to the support forum where the answers are more likely to be. For access please consult your product manual.

All the best - Osh

Re: no pop up window, shift-1,shift-3

Posted: Fri Dec 08, 2017 12:27 pm
by aaadodger
i have read the manuals.Nothing about the pop-up windows not popping up !! I am in the wrong forum with that answer.

Re: no pop up window, shift-1,shift-3

Posted: Fri Dec 08, 2017 1:15 pm
by doodlebug
In the manual it should tell you how to get access.

Ok - you do have access - you just posted in the wrong forum. i will move your post

Re: no pop up window, shift-1,shift-3

Posted: Fri Dec 08, 2017 10:06 pm
by aaadodger
Sorry for posting in the wrong area.Thank you for moving doodlebug.

Re: no pop up window, shift-1,shift-3

Posted: Fri Dec 08, 2017 10:41 pm
by doodlebug
Now that we are here our devs will correct me if I'm wrong, but could it be to do withdirectx?
A similar problem required
https://www.microsoft.com/en-za/downloa ... px?id=8109

The advice was to download and let it unpack to a temporary folder of your choice. Then run the DXSETUP.exe from that folder.

Re: no pop up window, shift-1,shift-3

Posted: Sat Dec 09, 2017 2:56 am
by aaadodger
Thanks you doodlebug, it did not work. i think i filed a support ticket,maybe you can tell me if i did .If not i will submit one.thanks again.you are from milviz?

Re: no pop up window, shift-1,shift-3

Posted: Sat Dec 09, 2017 6:50 pm
by JonathanBleeker
Tried Shift 2? The T-38 doesn’t use directX in its config manager so that doesn’t apply.

Re: no pop up window, shift-1,shift-3

Posted: Sat Dec 09, 2017 7:34 pm
by aaadodger
yes shift-2 works perfectly.All shift 1,2,3 worked in 3.14 , 3.15 version. this lastest version it does not. Has me confused and frustrated. I have never checked the direct box and have never used it. Thank you for info. maybe you can tell me if i have submitted a service ticket or not. can not remember if i submitted one or not, if you are from Milviz.

Re: no pop up window, shift-1,shift-3

Posted: Sun Dec 10, 2017 1:43 pm
by doodlebug
Posting here is opening a service ticket. Our programmers (like Jonathan) will help you.

Re: no pop up window, shift-1,shift-3

Posted: Sun Dec 10, 2017 3:01 pm
by JonathanBleeker

Re: no pop up window, shift-1,shift-3

Posted: Mon Dec 11, 2017 6:28 am
by aaadodger
doodlebug wrote:Posting here is opening a service ticket. Our programmers (like Jonathan) will help you.
Thank you. I did not see any posting like mine. I read one about black squares ,but that's all I read with anything like mine.

Re: no pop up window, shift-1,shift-3

Posted: Mon Dec 11, 2017 7:18 am
by aaadodger
dropped the "T_38 base" in the panel file of the t-38. overwrote the panel cfg. with the file provided.Now i can see through the inst. panel when I load the aircraft,and the pilots have no helmet. I have very limited computer skill, new at this. I tried to attach the panel file not sure if it went thru or not,to show what I did.message: "The extension cfg is not allowed." I also have flight1 GTN750 installed.also getting error message about sound dll, then the sim. crashed.

Re: no pop up window, shift-1,shift-3

Posted: Mon Dec 11, 2017 3:55 pm
by JonathanBleeker
Are you running the ADV T-38 or the non ADV?

Re: no pop up window, shift-1,shift-3

Posted: Tue Dec 12, 2017 12:01 am
by aaadodger
No sir, T-38A the first one for fsx,Non ADV.3.14 , 3.15 update work fine. just 3.170718 this happens.