Blackbird Sims / Milviz Forum Archive

Hi,

Really? I have the "Invalid Activation Details" message!

I bought this aircraft as soon as it was released (end of August), installed and validated without any problem. I've flown it a lot of times, I even made a few videos. Today after selecting the aircraft, when launching the flight he asks me for my email and activation code!? I enter the data and the answer is "Invalid Activation Details"!?

Before you ask, this is the path: E:\Program Files\Lockheed Martin\Prepar3D v4\SimObjects\Airplanes\MV_T38_A

Please, what's the issue? It would be nice that once the installation is validated, we do not have this kind of inconvenience... I wonder why this is the case, I have not changed anything on my computer.
Thanks

Richard

Your key shows that it was successfully activated 2019-10-13 20:31:43
What version of P3D are you using: academic or professional?

doodlebug wrote: ↑

Mon Oct 14, 2019 3:28 am

Your key shows that it was successfully activated 2019-10-13 20:31:43
What version of P3D are you using: academic or professional?

-P3Dv4.5 academic.

-What time zone are you in? If it matters 2019-10-13 20:31:43 does not correspond to the time at which I tried in vain to validate the product. I'm on Paris time.
I just tried again at 2019-10-14 05:52. It does not work, more if I cancel the message, P3D crashes!

-Btw, the aircraft must have been registered at the end of August when I bought and installed it. I don't understand why I have to reactivate the product almost 2 months later (it can still pass) and especially why it doesn't accept my details?

Richard

If you got the update we accidentally sent out recently for the commercial T-38A then that would be the cause. We sent out a new update to correct this. If you can’t get it through the MVAMS, Ois will send it to you.

@Jonathan : This is correct build?
Latest installer 190908 [updated]

Negative. See internal coms.

JonathanBleeker wrote: ↑

Mon Oct 14, 2019 9:09 am

Negative. See internal coms.

Hi Jonathan,

-Downloaded MV_T-38A_Installer_v1.191004.exe
Is it the good one?

-Deinstalled the version I had

-Installed the new version (see above)

-Restart the computer

-Launch P3Dv4.5 HF1, load any T-38A Adv Redux.

-The DRM asks my email adress and the code I had when I bought this product.
Again, I answer correctly, again your DRM throws me out with the "famous" message. What's the deal?

What's next?
Thank you and Regards,
Richard

That is the correct installer.

Can you PM me with a screenshot of your activation window after putting in your details but before clicking the register button? Don't post it here since it contains private details.

Also, if you have the T-38C, you are certain you are not trying to use the T-38C's code?

JonathanBleeker wrote: ↑

Mon Oct 14, 2019 5:05 pm

That is the correct installer.

Can you PM me with a screenshot of your activation window after putting in your details but before clicking the register button? Don't post it here since it contains private details.

Also, if you have the T-38C, you are certain you are not trying to use the T-38C's code?

When I drop a screenshot in your private message, there is no more accessible menu, there is only the screenshot, I have to go back a window and there the picture is no longer there!

Please, could you explain me step by step how to join a file (screenshot or zip file)...

Btw, yes I'm sure I'm using the right code for the Redux "A"

Thank you.

email it then to jonatmilvizdotcom

JonathanBleeker wrote: ↑

Mon Oct 14, 2019 6:09 pm

email it then to jonatmilvizdotcom

File on the way...
Thanks,
Richard

Try again. It should work now.

JonathanBleeker wrote: ↑

Mon Oct 14, 2019 7:18 pm

Try again. It should work now.

Solved! Thank you very much

Regards,
Richard