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refund request
Posted: Wed Jul 29, 2020 12:43 pm
by Cecco
Hi everyone,
I would like to know if it is possible to get a refund for the PC-6 Pilatus Porter as it is not compatible with P3DV5. Unfortunately and reluctantly, I no longer use it since I have permanently deleted the V4 and I do not see any prospects for product updates anywhere.
Thanks so much
Re: refund request
Posted: Wed Jul 29, 2020 10:47 pm
by Slayer
Hi, unfortunately this was never sold as a V5 compatible product, if you uninstalled your V4 and moved on , that does not fall on us.
The
good news is that the PC-6 is getting updated for V5 , most likely a free upgrade. I cannot provide a timeline yet as to when the upgrade will be released. We will also be offering PBR upgraded versions for a minimal cost some time after the products are made available for V5. More details can be found on facebook or our forums.
https://www.facebook.com/Milviz
Re: refund request
Posted: Thu Jul 30, 2020 8:04 am
by Cecco
Slayer wrote: ↑Wed Jul 29, 2020 10:47 pm
Hi, unfortunately this was never sold as a V5 compatible product, if you uninstalled your V4 and moved on , that does not fall on us.
The
good news is that the PC-6 is getting updated for V5 , most likely a free upgrade. I cannot provide a timeline yet as to when the upgrade will be released. We will also be offering PBR upgraded versions for a minimal cost some time after the products are made available for V5. More details can be found on facebook or our forums.
https://www.facebook.com/Milviz
Ok ... my message was provocative made on purpose to raise the "update" issue. So the update is ready ... I'm very happy