refund request

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Cecco
Posts: 22
Joined: Fri Jun 07, 2019 11:15 pm
refund request

Post by Cecco » Wed Jul 29, 2020 12:43 pm

:|

Hi everyone,
I would like to know if it is possible to get a refund for the PC-6 Pilatus Porter as it is not compatible with P3DV5. Unfortunately and reluctantly, I no longer use it since I have permanently deleted the V4 and I do not see any prospects for product updates anywhere.

Thanks so much

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Slayer
Posts: 1517
Joined: Sat Mar 08, 2014 3:26 am
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Re: refund request

Post by Slayer » Wed Jul 29, 2020 10:47 pm

Hi, unfortunately this was never sold as a V5 compatible product, if you uninstalled your V4 and moved on , that does not fall on us.

The good news is that the PC-6 is getting updated for V5 , most likely a free upgrade. I cannot provide a timeline yet as to when the upgrade will be released. We will also be offering PBR upgraded versions for a minimal cost some time after the products are made available for V5. More details can be found on facebook or our forums.

https://www.facebook.com/Milviz

Cecco
Posts: 22
Joined: Fri Jun 07, 2019 11:15 pm
Re: refund request

Post by Cecco » Thu Jul 30, 2020 8:04 am

Slayer wrote:
Wed Jul 29, 2020 10:47 pm
Hi, unfortunately this was never sold as a V5 compatible product, if you uninstalled your V4 and moved on , that does not fall on us.

The good news is that the PC-6 is getting updated for V5 , most likely a free upgrade. I cannot provide a timeline yet as to when the upgrade will be released. We will also be offering PBR upgraded versions for a minimal cost some time after the products are made available for V5. More details can be found on facebook or our forums.

https://www.facebook.com/Milviz
Ok ... my message was provocative made on purpose to raise the "update" issue. So the update is ready ... I'm very happy


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