Problem to install PC-6 for P3Dv4

datsun · Post by **datsun** » Tue Jun 11, 2019 6:12 pm

À: michel dautun <michel.dautun@laposte.net
Envoyé: Mon, 10 Jun 2019 20:57:06 +0200 (CEST)
Objet: Re: Re : Re: Re : Re: Problem to install PC-6 for P3Dv4

Could you please try uninstalling and then re-install again. this
has fixed similar issues on the forum.

michel.dautun@laposte.net wrote:
When i am installing prerequisites for PC6 , i obtain
taguilo P3Dv4 appcrash

APPCRASH
Nom de l’application: XMLTools64Installer.exe
Version de l’application: 1.0.0.0
Horodatage de l’application: 593ebf3b
Nom du module par défaut: KERNELBASE.dll
Version du module par défaut: 6.1.7601.24387
Horodateur du module par défaut: 5c7f38a8
Code de l’exception: e0434352
Décalage de l’exception: 0000c5af
Version du système: 6.1.7601.2.1.0.768.3
Identificateur de paramètres régionaux: 1036
Information supplémentaire n° 1: 0a9e
Information supplémentaire n° 2:
0a9e372d3b4ad19135b953a78882e789
Information supplémentaire n° 3: 0a9e
Information supplémentaire n° 4:
0a9e372d3b4ad19135b953a78882e789

----- Mail d'origine -----
De: Osh <oisin@milviz.com
À: michel dautun <michel.dautun@laposte.net
Envoyé: Sun, 09 Jun 2019 15:17:04 +0200 (CEST)
Objet: Re: Re : Re: Problem to install PC-6 for P3Dv4

Are you installing in thedefault P3D folder?

On 09/06/2019 14:00,
michel.dautun@laposte.net wrote:
Yes.

----- Mail d'origine -----
De: Osh <oisin@milviz.com
À: michel dautun-reynaud
<michel.dautun-reynaud@laposte.net
Envoyé: Sun, 09 Jun 2019 14:44:44 +0200 (CEST)
Objet: Re: Problem to install PC-6 for P3Dv4
is this the serial you re entering?
{hidden by moderator}

On 09/06/2019 13:02,
michel.dautun-reynaud@laposte.net
wrote:
Hi
order ID is: {hidden by moderator}
When I arrive at the window customer information I have
the
message "could not verify serial number"
Please can you help me ?

datsun · Post by **datsun** » Sat Jun 15, 2019 7:25 am

Hi Michel

I have spoken to our coder and he thinks it may be an issue caused
by conflicting character sets.

He has asked that you copy the attached file to your p3d main
folder.
Please then find the file dll.xml (in the same folder) and manually
add the following

<Launch.Addon
<NameXMLTools64</Name
<DisabledFalse</Disabled
<ManualLoadFalse</ManualLoad
<PathXMLTools64.dll</Path
<DllStartNamemodule_init</DllStartName
<DllStopNamemodule_deinit</DllStopName
</Launch.Addon

Let us know if that solves the problem

All the best - Osh
--
Oisin Little

datsun · Post by **datsun** » Sun Jun 23, 2019 5:37 pm

Hello,
always no solution, no help. What to do then?

Post by **doodlebug** » Sun Jun 23, 2019 5:41 pm

Did you copy the files as suggested by our developer?

Post by **doodlebug** » Sun Jun 23, 2019 6:39 pm

You may also try typing in your activation code by hand - this has helped other users

datsun · Post by **datsun** » Mon Jun 24, 2019 7:42 am

doodlebug wrote: ↑
Sun Jun 23, 2019 5:41 pm
Did you copy the files as suggested by our developer?

Yes and I arrive at the window customer information but I have
the message "could not verify serial number" after typing in my activation code by hand.

datsun · Post by **datsun** » Tue Jun 25, 2019 8:52 am

Hi,
can the difficulty come from my windows 7 system?

Post by **Turbofandude** » Tue Jun 25, 2019 6:25 pm

Is this issue in the installer specifically? Or is this in-sim?

datsun · Post by **datsun** » Tue Jun 25, 2019 9:07 pm

In the installer.

Post by **Turbofandude** » Thu Jun 27, 2019 5:21 pm

Do these steps help you? https://manage.accuwebhosting.com/knowl ... ows-7.html

datsun · Post by **datsun** » Thu Jun 27, 2019 9:38 pm

Thank you for your help,
I do the steps you wrote, but always the same issue!

Post by **Turbofandude** » Fri Jun 28, 2019 1:56 am

Is it possible you have an antivirus/firewall software interfering?

datsun · Post by **datsun** » Fri Jun 28, 2019 9:58 am

I only have windows firewall and it does not interfere

Post by **Turbofandude** » Fri Jun 28, 2019 11:06 am

Is your Windows itself up to date? If so, we may need to schedule a remote support session so I can take a direct look.

datsun · Post by **datsun** » Fri Jun 28, 2019 4:13 pm

What are you searching for in me windows?