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New purchased MV310R, not showing support forum

Posted: Fri Aug 26, 2022 4:51 pm
by rafaelpolit
Good afternoon. I just purchased the MV310R, really excited about the whole "ownership" process.

I bought the Corsair a few days ago.

I have access to the Corsair Support forum, but I don't see the MV310R support forum. Maybe if I had purchased something prior it is not automatically added to my profile? Can you please add me to the support forum? Thanks.

Rafa.

Re: New purchased MV310R, not showing support forum

Posted: Fri Aug 26, 2022 6:46 pm
by Slayer
It shows you have access. Sometimes there is a delay of up to 24h before you get added due to snail mail...

Re: New purchased MV310R, not showing support forum

Posted: Fri Aug 26, 2022 7:06 pm
by rafaelpolit
Maybe I'm looking in the wrong place?

I only have the Corsair support forum at the top. I could attach an image, I don't know how or I haven't either permission to upload images.

Thanks,
Rafa.

Edit: wait... when you say "you have access ... sometimes it takes 24 hours", does that mean that AFTER I appear as having access it can take 24 hours to show? Or does that mean that if you see me as "having access" mean I should already see the forum? Sorry for the confusion, English is not my main language.

Re: New purchased MV310R, not showing support forum

Posted: Fri Aug 26, 2022 7:30 pm
by Slayer
Sometimes the delay in the email system doesn't make it to the forum to add you for up to 24h

I have re added you.

The forum is here:

http://milviz.com/forum/viewforum.php?f=238

Re: New purchased MV310R, not showing support forum

Posted: Fri Aug 26, 2022 8:21 pm
by rafaelpolit
Now it's there where I was looking for. Thanks!