Levers don't move

Post your support request in the sub-forum that corresponds to your product
Locked
erikarondeaux
Posts: 4
Joined: Sun Jun 07, 2020 8:25 am
Levers don't move

Post by erikarondeaux » Sun Jun 07, 2020 10:06 am

Hello,
Just bought the B350 but I can't move the throttles levers.
All calibrated in P3D.
I got this message
Milviz crash handler

A module has crashed
The file was saved as "MV_MDump_6_7_2020_10_58_45.dmp" in the main simulator directory. This crash may not be directly directed to a Milviz product but can assist developers and/or support ???

Could You please help ?
Thank you

User avatar
doodlebug
Posts: 1642
Joined: Sun Feb 19, 2017 2:49 pm
Location: LYX>YUL
Re: Levers don't move

Post by doodlebug » Mon Jun 08, 2020 5:57 am

could you please zip up the crash dump file and post it here?

erikarondeaux
Posts: 4
Joined: Sun Jun 07, 2020 8:25 am
Re: Levers don't move

Post by erikarondeaux » Mon Jun 08, 2020 8:45 am

thanks a lot, i'll reinstall the aircraft via orbx central and go and find the file i'll send to you.

erikarondeaux
Posts: 4
Joined: Sun Jun 07, 2020 8:25 am
Re: Levers don't move

Post by erikarondeaux » Mon Jun 08, 2020 4:12 pm

I've deactivated windows defender but the bug still occurs.

The file is a .dmp file and I don't know how to open it, here's the last one but not extracted if maybe you could read.

erikarondeaux
Posts: 4
Joined: Sun Jun 07, 2020 8:25 am
Re: Levers don't move

Post by erikarondeaux » Mon Jun 08, 2020 4:17 pm

No I can't join the file because the extension is not valid.

I download the aircraft via ORBX CENTRAL could it be possible I'd better load it from Milviz directly ?

User avatar
doodlebug
Posts: 1642
Joined: Sun Feb 19, 2017 2:49 pm
Location: LYX>YUL
Re: Levers don't move

Post by doodlebug » Mon Jun 08, 2020 5:00 pm

To upload the dump file you must first zip it up, alternatively you could put it in the cloud and post the link.

This post may help you: viewtopic.php?f=105&t=12237#p99799


Locked

Return to “Support Forums”