downloading old orders

Post your support request in the sub-forum that corresponds to your product
Locked
lancer27
Posts: 37
Joined: Tue Nov 01, 2016 7:11 pm
downloading old orders

Post by lancer27 » Thu Aug 08, 2019 6:37 pm

Hi, I bought the F-4E/J bundle a few years ago (order ID 0010972127). I have subsequently got a new computer and have also made the switch to P3D version 4.5. When I went to the website to re-download the airplanes I was un-able because when I made my account, I used a user name and password to access the site. I believe currently you need to use your email and password to access your account. Is there anyway to access my account and re-download the bundle without having to create a new account and re-buy the aircrafts? Any help would be greatly appreciated.
Thanks,
Richard

User avatar
doodlebug
Posts: 1642
Joined: Sun Feb 19, 2017 2:49 pm
Location: LYX>YUL
Re: downloading old orders

Post by doodlebug » Thu Aug 08, 2019 8:17 pm

Never re-buy!
I have sent you the installer links.
Did you try logging in and requesting a password reset?

lancer27
Posts: 37
Joined: Tue Nov 01, 2016 7:11 pm
Re: downloading old orders

Post by lancer27 » Thu Aug 08, 2019 11:19 pm

Hi, thanks for the links. I will try logging in and request a password reset soon.


Locked

Return to “Support Forums”