310R Redux VR

[Nosferatu]

Just bought the 310R redux and having issues with VR. Tried native VR with P3d v4.2 and the sim crashes on cockpit spawn. Not having this problem with other aircraft. Any suggestions appreciated.

[Krazycolin]

Hi,

First off, sadly, we don't do ANY testing with VR so there's no guarantee's that it will work.

Second, did you try disabling VR and seeing if it still crashes?

[Nosferatu]

Thanks for a quick response. Should have tried the non-VR option as indeed it did not fix the problem. Any idea on what might be causing the crash?

[Raptor]

Can you post the entry in event viewer for the crash?

[Nosferatu]

How exactly do I find that?

[Nosferatu]

Does this help?

Log Name: Application
Source: Application Error
Date: 05/04/2018 10:36:30
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: HAL9000
Description:
Faulting application name: Prepar3D.exe, version: 4.1.7.22841, time stamp: 0x59d67e95
Faulting module name: weather.dll, version: 4.1.7.22841, time stamp: 0x59d67e0d
Exception code: 0xc0000005
Fault offset: 0x000000000003cfed
Faulting process ID: 0x1954
Faulting application start time: 0x01d3cc7e0404b537
Faulting application path: C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe
Faulting module path: C:\Program Files\Lockheed Martin\Prepar3D v4\weather.dll
Report ID: 70caccf2-adc2-461c-a815-2081ddadc995
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-04-05T01:36:30.243431900Z" />
<EventRecordID>7900</EventRecordID>
<Channel>Application</Channel>
<Computer>HAL9000</Computer>
<Security />
</System>
<EventData>
<Data>Prepar3D.exe</Data>
<Data>4.1.7.22841</Data>
<Data>59d67e95</Data>
<Data>weather.dll</Data>
<Data>4.1.7.22841</Data>
<Data>59d67e0d</Data>
<Data>c0000005</Data>
<Data>000000000003cfed</Data>
<Data>1954</Data>
<Data>01d3cc7e0404b537</Data>
<Data>C:\Program Files\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data>
<Data>C:\Program Files\Lockheed Martin\Prepar3D v4\weather.dll</Data>
<Data>70caccf2-adc2-461c-a815-2081ddadc995</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

[Krazycolin]

Youre not running the latest version of V4. You'll need to update.

[Nosferatu]

Works perfectly now. My mistake! Thanks for the prompt support.