HUEY - Engine instruments not operational
Posted: Sat Feb 10, 2018 11:51 am
Hello to the team,
After spending numerous hours checking and investigating, I contact you.
The engine instruments of my HUEY are not operational (all remaining at zero).
So I have gathered all the information below, in the hope for you to diagnose and find a solution.
Thanks for your help,
Stefano - F6BNM.
__________________________________________________________________________________________________
A/ Configuration used:
A.1/ System OS: Windows 10 (up to date),
A.2/ Sim platform: FSX-SE (up to date) version no. shown at start up (right down corner) is: V.10.0.62615.0
A.3/ 3rd party hardware in use: SAITEK X-56 joystick and throttle decks, and SAITEK rudder pedals.
A.4/ 3rd party software in use: only FSUIPC4 (licensed version)
A.5/ Collected Error Reports:
(Synthetic) Event report found showing "ERROR":
La création du contexte d’activation a échoué pour « C:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Rotorcraft\MILVIZ_Bell_UH1C\Panel\AMSInterop.dll ». Assembly dépendant Microsoft.FlightSimulator.SimConnect,processorArchitecture="x86",publicKeyToken="67c7c14424d61b5b",type="win32",version="10.0.61259.0" introuvable. Utilisez sxstrace.exe pour un diagnostic détaillé.
___________________________________
Details of Report:
Nom du journal :Application
Source : SideBySide
Date : 10/02/2018 11:18:14
ID de l’événement :33
Catégorie de la tâche :Aucun
Niveau : Erreur
Mots clés : Classique
Utilisateur : N/A
Ordinateur : DESKTOP-219DM02
Description :
La création du contexte d’activation a échoué pour « C:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Rotorcraft\MILVIZ_Bell_UH1C\Panel\AMSInterop.dll ». Assembly dépendant Microsoft.FlightSimulator.SimConnect,processorArchitecture="x86",publicKeyToken="67c7c14424d61b5b",type="win32",version="10.0.61259.0" introuvable. Utilisez sxstrace.exe pour un diagnostic détaillé.
XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">33</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-02-10T10:18:14.174627800Z" />
<EventRecordID>15699</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-219DM02</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft.FlightSimulator.SimConnect,processorArchitecture="x86",publicKeyToken="67c7c14424d61b5b",type="win32",version="10.0.61259.0"</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Rotorcraft\MILVIZ_Bell_UH1C\Panel\AMSInterop.dll</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
A.6/ Microsoft Visual C++ Redistributable Package installed include:
* Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
* Microsoft Visual C++ 2015 Redistributable Update 3
_____________________________
B/ "How to fix most problems" has been browsed and taken into account:
B.1/ Software version used: FSX-SE
No P3D software present on the PC. As Flight-Sim software and version of it, ONLY FSX-SE is installed on the PC.
B.2/ B4 downloading and installing the Milviz_UH1_C_H_v1.170803.exe model AVAST anti-Virus software AND Microsoft AV software have been disabled.
Please take note that in spite that this executable show a version number V.1.170803 in its filename(and accessorily a size of 299.122 kb), when activated the installation windows... SHOWS an OLDER VERSION NUMBER, i.e. V.1.161104 !
Downloading has been tried several times via Dropbox and directly, and results are always the same.
B.3/ The FSX directory is off limits to AV scanning
B.4/ UAC has been disabled.
B.5/ FSX is ran as an Administrator.
B.6/ As I use Windows 10 and FSX-SE, FSX is normally ran, i.e. without ticking a compatibility mode (I have tried also with Windows 7 ticked without success)
B.7/ Video card is DX12 compatible (checked with the standard Windows ad hoc utility)
B.8/ FSX has been normally installed via the standard Steam downloading utility
B.9/ The defaut aircraft is the classical C172, so not a MIL-VIZ acft.
B.10/ SimConnect libraries:
The two following are shown in the installed swoiftware list:
* Microsoft FS SimmConnect Client V.10.0.612.5 (3.48 Mo),
* Microsoft FS X Steam Edition (80.8 Go is actually displayed, which seems astonishing).
It is not possible to run the SimConnect.msi mentionned, as I cannot find in any possible P3D\redist\Interface\FSX-SP2-XPACK\retail\lib directory, I have no P3D software installed.
Note also that in spite of searching the internet, and especially on the Microsoft site, it has NOT been possible to found a location to download a possible latest version (or any other version) of that famous SimConnect.msi!
C/ Isssue observed:
The HUEY is configured as a hot start (so engine and rotors rotating when selecting FSX-SE) (Note : the defaut acft configured is the C164)
The HUEY can fly BUT
All engine instruments are dead.
D/ General behaviour of FSX and Windows observed:
The PC is normally working under Windows 10.
FSX-SE is normally working for any acft, including Engine instruments, with the SAITEK joystick, throttle, and ruder pedals, EXCEPT the MIL-VIZ HUEY.
After spending numerous hours checking and investigating, I contact you.
The engine instruments of my HUEY are not operational (all remaining at zero).
So I have gathered all the information below, in the hope for you to diagnose and find a solution.
Thanks for your help,
Stefano - F6BNM.
__________________________________________________________________________________________________
A/ Configuration used:
A.1/ System OS: Windows 10 (up to date),
A.2/ Sim platform: FSX-SE (up to date) version no. shown at start up (right down corner) is: V.10.0.62615.0
A.3/ 3rd party hardware in use: SAITEK X-56 joystick and throttle decks, and SAITEK rudder pedals.
A.4/ 3rd party software in use: only FSUIPC4 (licensed version)
A.5/ Collected Error Reports:
(Synthetic) Event report found showing "ERROR":
La création du contexte d’activation a échoué pour « C:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Rotorcraft\MILVIZ_Bell_UH1C\Panel\AMSInterop.dll ». Assembly dépendant Microsoft.FlightSimulator.SimConnect,processorArchitecture="x86",publicKeyToken="67c7c14424d61b5b",type="win32",version="10.0.61259.0" introuvable. Utilisez sxstrace.exe pour un diagnostic détaillé.
___________________________________
Details of Report:
Nom du journal :Application
Source : SideBySide
Date : 10/02/2018 11:18:14
ID de l’événement :33
Catégorie de la tâche :Aucun
Niveau : Erreur
Mots clés : Classique
Utilisateur : N/A
Ordinateur : DESKTOP-219DM02
Description :
La création du contexte d’activation a échoué pour « C:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Rotorcraft\MILVIZ_Bell_UH1C\Panel\AMSInterop.dll ». Assembly dépendant Microsoft.FlightSimulator.SimConnect,processorArchitecture="x86",publicKeyToken="67c7c14424d61b5b",type="win32",version="10.0.61259.0" introuvable. Utilisez sxstrace.exe pour un diagnostic détaillé.
XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="SideBySide" />
<EventID Qualifiers="49409">33</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-02-10T10:18:14.174627800Z" />
<EventRecordID>15699</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-219DM02</Computer>
<Security />
</System>
<EventData>
<Data>Microsoft.FlightSimulator.SimConnect,processorArchitecture="x86",publicKeyToken="67c7c14424d61b5b",type="win32",version="10.0.61259.0"</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\FSX\SimObjects\Rotorcraft\MILVIZ_Bell_UH1C\Panel\AMSInterop.dll</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
A.6/ Microsoft Visual C++ Redistributable Package installed include:
* Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
* Microsoft Visual C++ 2015 Redistributable Update 3
_____________________________
B/ "How to fix most problems" has been browsed and taken into account:
B.1/ Software version used: FSX-SE
No P3D software present on the PC. As Flight-Sim software and version of it, ONLY FSX-SE is installed on the PC.
B.2/ B4 downloading and installing the Milviz_UH1_C_H_v1.170803.exe model AVAST anti-Virus software AND Microsoft AV software have been disabled.
Please take note that in spite that this executable show a version number V.1.170803 in its filename(and accessorily a size of 299.122 kb), when activated the installation windows... SHOWS an OLDER VERSION NUMBER, i.e. V.1.161104 !
Downloading has been tried several times via Dropbox and directly, and results are always the same.
B.3/ The FSX directory is off limits to AV scanning
B.4/ UAC has been disabled.
B.5/ FSX is ran as an Administrator.
B.6/ As I use Windows 10 and FSX-SE, FSX is normally ran, i.e. without ticking a compatibility mode (I have tried also with Windows 7 ticked without success)
B.7/ Video card is DX12 compatible (checked with the standard Windows ad hoc utility)
B.8/ FSX has been normally installed via the standard Steam downloading utility
B.9/ The defaut aircraft is the classical C172, so not a MIL-VIZ acft.
B.10/ SimConnect libraries:
The two following are shown in the installed swoiftware list:
* Microsoft FS SimmConnect Client V.10.0.612.5 (3.48 Mo),
* Microsoft FS X Steam Edition (80.8 Go is actually displayed, which seems astonishing).
It is not possible to run the SimConnect.msi mentionned, as I cannot find in any possible P3D\redist\Interface\FSX-SP2-XPACK\retail\lib directory, I have no P3D software installed.
Note also that in spite of searching the internet, and especially on the Microsoft site, it has NOT been possible to found a location to download a possible latest version (or any other version) of that famous SimConnect.msi!
C/ Isssue observed:
The HUEY is configured as a hot start (so engine and rotors rotating when selecting FSX-SE) (Note : the defaut acft configured is the C164)
The HUEY can fly BUT
All engine instruments are dead.
D/ General behaviour of FSX and Windows observed:
The PC is normally working under Windows 10.
FSX-SE is normally working for any acft, including Engine instruments, with the SAITEK joystick, throttle, and ruder pedals, EXCEPT the MIL-VIZ HUEY.