SOUND ISSUE

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ignatios
Posts: 2
Joined: Mon Nov 28, 2016 10:30 pm
SOUND ISSUE

Post by ignatios » Tue Nov 29, 2016 8:47 am

i just purhase uh redux for p3d v3

and I get: Creation failed - check if sound file is available - and P3d crashes

win 7
p3d v3 new (instalation)
orbx base,vector,europe lc
oculus rift user

i have try all that KAT suggensins s before i post her

thanks in advance

Dutch
Posts: 101
Joined: Sat Dec 14, 2013 5:32 pm
Re: SOUND ISSUE

Post by Dutch » Thu Dec 08, 2016 3:44 am

I will see what I can find out.

This is quite odd and seems like some kind of failure to install properly.

Dutch
Posts: 101
Joined: Sat Dec 14, 2013 5:32 pm
Re: SOUND ISSUE

Post by Dutch » Thu Dec 08, 2016 3:28 pm

It does seem like a sound-related problem so I asked our expert who wrote the sound module about that error. Here's what he says:

"That message usually points to an installation problem where the installer cannot get permission to write the files to disk
despite the fact that the installer explicitly demands admin permission level when launching."

Are you sure when you installed the product that you had Administrator rights?

Perhaps remove and re-install being sure you are the Administrator.

ignatios wrote:i just purhase uh redux for p3d v3

and I get: Creation failed - check if sound file is available - and P3d crashes

win 7
p3d v3 new (instalation)
orbx base,vector,europe lc
oculus rift user

i have try all that KAT suggensins s before i post her

thanks in advance

ignatios
Posts: 2
Joined: Mon Nov 28, 2016 10:30 pm
Re: SOUND ISSUE

Post by ignatios » Fri Dec 09, 2016 1:24 pm

thanks for your answer i angry that is installation problem

i have the administrator rights and i did it again with right mouse button run as administrator
and i will do it once again

Kat
Posts: 94
Joined: Mon Feb 08, 2016 7:30 pm
Re: SOUND ISSUE

Post by Kat » Fri Dec 09, 2016 8:14 pm

This is Iggy's error report (that he sent to me)
It appears the defaulting module is Oculus Rift and therefore beyond the scope of our support.

Log Name: Application
Source: OculusVR
Date: 09/12/2016 19:29:21
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Ignatios-PC
Description:
The description for Event ID 0 from source OculusVR cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

09/12 19:29:21.478 {!ERROR!} [DML:HMDManager]
Hmd0 Open failed: {'ErrorCode':'Initialization','OSErrorCode':2,'ErrorDetail':'Open.CreateFileFailed'}

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="OculusVR" />
<EventID Qualifiers="0">0</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-12-09T17:29:21.000000000Z" />
<EventRecordID>32175</EventRecordID>
<Channel>Application</Channel>
<Computer>Ignatios-PC</Computer>
<Security />
</System>
<EventData>
<Data>09/12 19:29:21.478 {!ERROR!} [DML:HMDManager] </Data>
<Data>Hmd0 Open failed: {'ErrorCode':'Initialization','OSErrorCode':2,'ErrorDetail':'Open.CreateFileFailed'}</Data>
</EventData>
</Event>


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