huey crash

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doodlebug
Posts: 1642
Joined: Sun Feb 19, 2017 2:49 pm
Location: LYX>YUL
huey crash

Post by doodlebug » Fri Mar 22, 2019 2:00 pm

On behalf of: relain19122

Hello, I bought the Helico Milviz_UH-1 HUEY REDUX, the installation was done
no problem but when I wanted to select it in my FSX planes the
program closed and a window opened telling me that an error
happened and the program had to close. All my other Airplanes and
Helicopter works very well, even planes DHC-2 and DHC-3 Milviz.Si someone
can enlighten me on the subject I would appreciate a lot. Thank you.

Nom du journal :Application
Source : Application Error
Date : 2019-03-20 10:58:27
ID de l’événement :1000
Catégorie de la tâche :(100)
Niveau : Erreur
Mots clés : Classique
Utilisateur : N/A
Ordinateur : Rene-PC
Description :
Nom de l’application défaillante fsx.exe, version : 10.0.61637.0, horodatage : 0x46fadb14
Nom du module défaillant : ucrtbase.DLL, version : 10.0.14393.2630, horodatage : 0x5bbec6e6
Code d’exception : 0xc0000417
Décalage d’erreur : 0x00087fd4
ID du processus défaillant : 0x1478
Heure de début de l’application défaillante : 0x01d4df2d3ede2873
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe
Chemin d’accès du module défaillant: C:\Windows\system32\ucrtbase.DLL
ID de rapport : 9d625de1-4b20-11e9-9e0d-f46d0457f88d
XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-03-20T14:58:27.000000000Z" />
<EventRecordID>101068</EventRecordID>
<Channel>Application</Channel>
<Computer>Rene-PC</Computer>
<Security />
</System>
<EventData>
<Data>fsx.exe</Data>
<Data>10.0.61637.0</Data>
<Data>46fadb14</Data>
<Data>ucrtbase.DLL</Data>
<Data>10.0.14393.2630</Data>
<Data>5bbec6e6</Data>
<Data>c0000417</Data>
<Data>00087fd4</Data>
<Data>1478</Data>
<Data>01d4df2d3ede2873</Data>
<Data>C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe</Data>
<Data>C:\Windows\system32\ucrtbase.DLL</Data>
<Data>9d625de1-4b20-11e9-9e0d-f46d0457f88d</Data>
</EventData>
</Event>
Last edited by relain19122 on Wed Mar 20, 2019 3:11 pm, edited 1 time in total.
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Dutch
Posts: 101
Joined: Sat Dec 14, 2013 5:32 pm
Re: huey crash

Post by Dutch » Fri Mar 22, 2019 9:09 pm

Hello,

Please check in the root folder of your FSX and see if a file named UH1.log is present. If so, please post its contents, and if not, please let us know it's not there.

Thanks
Dutch

doodlebug wrote:
Fri Mar 22, 2019 2:00 pm
On behalf of: relain19122

Hello, I bought the Helico Milviz_UH-1 HUEY REDUX, the installation was done
no problem but when I wanted to select it in my FSX planes the
program closed and a window opened telling me that an error
happened and the program had to close. All my other Airplanes and
Helicopter works very well, even planes DHC-2 and DHC-3 Milviz.Si someone
can enlighten me on the subject I would appreciate a lot. Thank you.

Nom du journal :Application
Source : Application Error
Date : 2019-03-20 10:58:27
ID de l’événement :1000
Catégorie de la tâche :(100)
Niveau : Erreur
Mots clés : Classique
Utilisateur : N/A
Ordinateur : Rene-PC
Description :
Nom de l’application défaillante fsx.exe, version : 10.0.61637.0, horodatage : 0x46fadb14
Nom du module défaillant : ucrtbase.DLL, version : 10.0.14393.2630, horodatage : 0x5bbec6e6
Code d’exception : 0xc0000417
Décalage d’erreur : 0x00087fd4
ID du processus défaillant : 0x1478
Heure de début de l’application défaillante : 0x01d4df2d3ede2873
Chemin d’accès de l’application défaillante : C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe
Chemin d’accès du module défaillant: C:\Windows\system32\ucrtbase.DLL
ID de rapport : 9d625de1-4b20-11e9-9e0d-f46d0457f88d
XML de l’événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-03-20T14:58:27.000000000Z" />
<EventRecordID>101068</EventRecordID>
<Channel>Application</Channel>
<Computer>Rene-PC</Computer>
<Security />
</System>
<EventData>
<Data>fsx.exe</Data>
<Data>10.0.61637.0</Data>
<Data>46fadb14</Data>
<Data>ucrtbase.DLL</Data>
<Data>10.0.14393.2630</Data>
<Data>5bbec6e6</Data>
<Data>c0000417</Data>
<Data>00087fd4</Data>
<Data>1478</Data>
<Data>01d4df2d3ede2873</Data>
<Data>C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe</Data>
<Data>C:\Windows\system32\ucrtbase.DLL</Data>
<Data>9d625de1-4b20-11e9-9e0d-f46d0457f88d</Data>
</EventData>
</Event>
Last edited by relain19122 on Wed Mar 20, 2019 3:11 pm, edited 1 time in total.
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relain19122
Posts: 7
Joined: Tue Mar 19, 2019 10:01 pm
Re: huey crash

Post by relain19122 » Sun Mar 24, 2019 3:08 pm

Hi, like you ask to me, i don't find any folder in FSX root name UH1.log, I'm waiting your help.

Dutch
Posts: 101
Joined: Sat Dec 14, 2013 5:32 pm
Re: huey crash

Post by Dutch » Tue Mar 26, 2019 2:49 am

Are you by chance running a version of the Huey panel with a weather radar enabled?

I suggest for a test, don't use any special options for the panel, just the plain one. In the MVAMS, under the Radios tab, select "none" and see if that gets you past this.

If you are already using "none" I'm baffled.

That the log isn't there is important information. The systems gauge is not starting up. (The crash is from 'ucrtbase.dll' which is a part of the sim itself and could be caused by so many things)

Dutch

relain19122 wrote:
Sun Mar 24, 2019 3:08 pm
Hi, like you ask to me, i don't find any folder in FSX root name UH1.log, I'm waiting your help.

relain19122
Posts: 7
Joined: Tue Mar 19, 2019 10:01 pm
Re: huey crash

Post by relain19122 » Tue Mar 26, 2019 3:42 am

Hi, Idon't use any special option for the panel, I make an test with Radio, I select none and Ihave the same probleme.
I have an other rotorcraft the model UH1-D and I have no problem my FSX run ok, it's only when I chose the Milviz UH1-H or UH1-C my FSX stop of run and an message open and it is whrite .
Microsoft Flight Simulator a cesser de fonctionner , un problème a fait que le programme a cesser de fonctionner correctement .
Windows va fermer ce programme et vous indiquer si une solution est disponible.

After this message I have notthing from Windows for resolve the probleme. Thanks again .

relain19122
Posts: 7
Joined: Tue Mar 19, 2019 10:01 pm
Re: huey crash

Post by relain19122 » Thu Mar 28, 2019 9:58 pm

I don't receve notthing for help me for resolve my probleme, I don't understand why some aircraft or Hélico work very well and the UH-1_C and H don't work. My other Milviz with MVAMS work well , DHC-2 , DHC-3, where is the probleme with this Hélico?

User avatar
doodlebug
Posts: 1642
Joined: Sun Feb 19, 2017 2:49 pm
Location: LYX>YUL
Re: huey crash

Post by doodlebug » Sun Mar 31, 2019 8:25 pm

for the DHC-2 etc, did you install the wx patch?

relain19122
Posts: 7
Joined: Tue Mar 19, 2019 10:01 pm
Re: huey crash

Post by relain19122 » Sun Mar 31, 2019 8:33 pm

Hi, I din't know that it was an wx patch . if this patch is very important ,can you tell me where I can find this patch and whai is the probleme with UH-1 _c and-H REDUX.Thanks

relain19122
Posts: 7
Joined: Tue Mar 19, 2019 10:01 pm
Re: huey crash

Post by relain19122 » Wed Aug 07, 2019 10:34 pm

Since four monts I don't receve any help to resolve my problem with this Huey Redux, when i chose this Helico to fly, my FSX close immediately and I'm in the obligation to reboot my FSX and chose an other Helico or Plane to fly and all is OK. Last week I ask an Refund and I receve nothing as new.

User avatar
doodlebug
Posts: 1642
Joined: Sun Feb 19, 2017 2:49 pm
Location: LYX>YUL
Re: huey crash

Post by doodlebug » Thu Aug 08, 2019 2:11 am

Apologies, we confused ourselves. There is no WX Advantage in the Huey.
I have asked another member of our team to have a look at this problem.


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