Unable to load MD530 or 407 [resolved]

[Jas451]

Posted previously in the 407 support forum on this subject and have yet to receive a reply to my response posted 09/08 to query by forum moderator. I tried uninstalling all my Milviz aircraft and deleted the MVAMS folder. I then downloaded the MD530 and B407 from my account and reinstalled the MD530 only v180709 as admin and ran the MVAMS as admin again received this error

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I then uninstalled MD530 and attempted to install the B407 v180309 as admin and again ran the MVAMS as admin with the same results. This is only occuring on these two aircraft. All the other MILVIZ aircraft I own install and run just fine.

[JonathanBleeker]

Right click on your AMS and click on Open File location.

Go to the modules folder and unzip this dll into it: https://www.dropbox.com/s/tyq5xwaxw1369ym/B407.zip?dl=0

Open the AMS, select the B407, and let me know after which popup does the error message occur.

[Jas451]

Ok, Downloaded the Dill file and extracted to the MVAMS module folder. Rebooted Windows and attempted to open the MVAMS as Admin. Same error occured. Ran the 407 installer again and uninstalled the 407. Rebooted Windows 10, ran the installer again same error popped up at the end of the install process. Closed the MVAMS and re-extracted the 407 Dll to the MVAMS module folder. Reopened the MVAMS as admin and get the same error. Any chance my 407 and MD530 install files are corrupted? I downloaded new ones yesterday from my account. The versions on the installer shows them to be 407 vA1.180390 and the MD530 vA1.180709

[Krazycolin]

to make sure.... you are downloading and installing these with your AV off and doing the installing with administration rights on?

[Jas451]

Yes, I have Norton and I always turn off the AV before install and always as Admin rights. I don't understand why it's only these aircraft. All my other Milviz aircraft install and run without any issue.

[Krazycolin]

the fact that it's both of them with the same error(s) leads me to wonder if Norton is (still) actively scanning the directories after installation(s).

Please make sure that it's not... (norton is NOT on our list of good AV's...)

[Jas451]

Ok, will shut down Norton and re-download the aircraft from my account and attempt to reinstall with Norton completely off. Will report back in a few minutes

[Jas451]

Ok, Completely shut down Norton and re-downloaded the the 530 and 407. Doubled checked that I was in as Admin and ran the installers as admin with the same results. Is there any difference between the 530 and 407 installers and the rest of the aircraft installers?

[Krazycolin]

No. That’s why I was considering that. Dutch, Chuck? Ideas?

[JonathanBleeker]

@KC this is actually mine.

@Jas451

Did you get any kind of popup before the usual error message telling you that it had found a B407 installation with the dll I sent you?

[Jas451]

No, the error popped up and the MVAMS opened, but was blank. No aircraft was displayed.

[doodlebug]

Are you installing in the sim's root folder?

[Jas451]

Prepar3D is located C:Program Files/Lockeed Martin/Prepar3Dv4. When I checked to see if the 407 is installed it shows Local Disk (C:) >Program Files>Lockeed Martin>Prepar3D v4>SimObject>Rotocrafts>Milviz_Bell407. When I check the folder the 407 folder show as noted above

[JonathanBleeker]

https://www.dropbox.com/s/5yz1iu1srq7qi2g/B407.zip?dl=0

Try this one and tell me between which popup messages does the error occur. Also please post a screenshot of where you unzipped the dll.

[Jas451]

Here are a series of snippets of the install and the extraction of the Dill provided and the resutls when MVAMS is run
All this done with Norton shut down