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Refund

Posted: Sat May 11, 2019 8:48 pm
by mrwetwork
I have looked through the forums, and can not find an answer.
How do I go about requesting a refund?

Re: Refund

Posted: Sat May 11, 2019 10:58 pm
by doodlebug
Please post your problem here, with as much information as possible, and our staff will help you.

Re: Refund

Posted: Sun May 12, 2019 1:36 pm
by mrwetwork
Good Morning, Well the problem is that when I would do a flight with the MD530, it would crash my sim after about 10min of flight time. No error, No crash log, nothing in the event viewer. I would be flying along and bam, sim just closes down straight to the desktop. This was happening on P3Dv4.4.
However, since then I have decided to do a full wipe of my sim and reinstall on 4.5. I am in the process of reinstalling everything right now. I will report back if it is still happening on 4.5

Re: Refund

Posted: Sun May 12, 2019 2:38 pm
by doodlebug
Thank you.
When installing the MD530, please remember to install as admin.

Re: Refund

Posted: Sun May 12, 2019 5:09 pm
by FireRx
Turn you virus scanner off too. I fly my 530F in Prepar3D V4.5 Daily.
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