Refund

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mrwetwork
Posts: 2
Joined: Sat May 11, 2019 1:37 pm
Refund

Post by mrwetwork » Sat May 11, 2019 8:48 pm

I have looked through the forums, and can not find an answer.
How do I go about requesting a refund?

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doodlebug
Posts: 1642
Joined: Sun Feb 19, 2017 2:49 pm
Location: LYX>YUL
Re: Refund

Post by doodlebug » Sat May 11, 2019 10:58 pm

Please post your problem here, with as much information as possible, and our staff will help you.

mrwetwork
Posts: 2
Joined: Sat May 11, 2019 1:37 pm
Re: Refund

Post by mrwetwork » Sun May 12, 2019 1:36 pm

Good Morning, Well the problem is that when I would do a flight with the MD530, it would crash my sim after about 10min of flight time. No error, No crash log, nothing in the event viewer. I would be flying along and bam, sim just closes down straight to the desktop. This was happening on P3Dv4.4.
However, since then I have decided to do a full wipe of my sim and reinstall on 4.5. I am in the process of reinstalling everything right now. I will report back if it is still happening on 4.5

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doodlebug
Posts: 1642
Joined: Sun Feb 19, 2017 2:49 pm
Location: LYX>YUL
Re: Refund

Post by doodlebug » Sun May 12, 2019 2:38 pm

Thank you.
When installing the MD530, please remember to install as admin.

FireRx
Posts: 99
Joined: Sat Jul 12, 2014 5:50 am
Re: Refund

Post by FireRx » Sun May 12, 2019 5:09 pm

Turn you virus scanner off too. I fly my 530F in Prepar3D V4.5 Daily.
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