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CTD [Resolved - Reinstall]
Posted: Sun Feb 07, 2021 5:26 am
by stevenaduggan
Hi,
Only bought this a few days ago, did one flight successfully and a day later tried to do another but got a CTD. I’m using P3d v4.5.
After I chose the aircraft, location, time etc and press start, it loads everything but after the load screen finishes the aircraft doesn’t load and CTD.
I’ve reinstalled and changed the p3d config with no luck.
Any suggestions?
Thanks,
Steve
Re: CTD
Posted: Mon Feb 08, 2021 6:00 pm
by Slayer
Hi, sorry for your troubles.
- What are your system specs/GPU/System memory etc?
- Do you have any crashes with Prepar3d mentioned in Windows Event viewer under WIndows Logs / System?
- Did you purchase the product through us or ORBX
- Are you installing the latest released version (1.2)
Have you tried uninstalling / reinstalling?
Re: CTD
Posted: Tue Feb 09, 2021 1:18 am
by stevenaduggan
Thanks for your reply,
I bought it through Milviz. It’s version 1.2
I’ve had no issues with any other add ons: PMDG NGXu, 777, Fslabs A320/321, TFDi 717, QW 787, MJC Q400.
I’ve tried uninstalling and reinstalling, deleting P3D config file.
My first flight worked perfectly, the only thing I did between my first flight and trying for a second one was, I updated my navigraph data
Thanks again,
Steve
Re: CTD
Posted: Tue Feb 09, 2021 12:59 pm
by Slayer
It could be the navigraph data is corrupt, that would cause a crash. Can you try removing it and do a clean install? That will restore the one it shipped with. Our installer cant delete a file it didn't create.
Re: CTD
Posted: Tue Feb 09, 2021 8:09 pm
by stevenaduggan
Ok, will do, will report back when done
Thanks again
Re: CTD
Posted: Sun Feb 14, 2021 5:53 am
by stevenaduggan
A fresh install did the trick. I’m sure it was the navigraph data that caused it.
All works fine now.
Thanks again,
Steve
Re: CTD
Posted: Sun Feb 14, 2021 12:22 pm
by Slayer
No problem. Thanks for reporting back that it is fixed.