Operating System is not configured error[Resolved - reinstall Access redist]

[gibo]

Several days ago I installed the latest 1.1.36 version and carried out a few flights in Prepar3d v5 without any problems, in particular using the saved flight referred to in this post, however today I selected a previously saved flight flight and received the following message


I had to shut down the sim via Task Manager.

I rebooted my pc and started P3d again and selected default flight and changed aircraft to a default Milviz B350 and received the same message.

After rebooting the sim I opened a previously saved flight but this time with an A2A aircraft and the flight started.

I have never had this problem previously.

Cheers,

gibo

[Slayer]

Did you or do you have installed MS office 32 bit?

[gibo]

Did you or do you have installed MS office 32 bit?

I have not installed anything for quite awhile.

The only thing that I can think if that may be different is a Windows update.

I have w10 and office 64bit.

[Slayer]

Thanks. Asking the team to take a look.

[gibo]

Thanks Steve.

I actually re-installed this morning after removing via "Add-Remove Programs" and I still receive the same message.

Cheers,

gibo

[gibo]

Steve,
Further to my pre pious post, the only thing that I can think of that has changed on my pc since the KA was working is a recent MSFS20 update. I wonder if that made any setting change to W10.

[Slayer]

Try running a repair of ms office ( control panel/add remove programs and pick repair instead of uninstall).

Also make sure all your drivers are up to date and check window update for any updates , especially to Office.

[gibo]

Try running a repair of ms office ( control panel/add remove programs and pick repair instead of uninstall).

Also make sure all your drivers are up to date and check window update for any updates , especially to Office.

Hey Steve,

I tried a couple of the above earlier but ran out of time. Anyhow since then I repaired MS Access as discussed here https://milviz.com/forum/viewtopic.php?f=105&t=12492 and all is working again.

Thankyou all

Cheers,

gibo

[Slayer]

Good to hear. Thanks for letting us know.