Blackbird Sims / Milviz Forum Archive

Hi,

Have just purchased KA350i through Milviz site. When i try to install i get the error as shown in attachment.
Windows 10 is up to date, extracted download with 7-zip and run installer as admin, but still not having much luck.
Could anyone please advise.

Thanks

Marc W.

Sorry about your activation issue, I'll get Oisin on the case.

hi marco80226,
There have been several cases where a licence key has been rejected for a seemingly bizarre reason

• Sometimes typing the key in has worked where copying and pasting didn't
• Occasionally windows archive extractor corrupts the file - try using 7zip instead https://www.7-zip.org/download.html
• Sometimes a punctuation character or accented letter can cause a key rejection
• windows not being up to date can cause this issue
• Most common of all is not running the installer as admin
• Sometimes a complete uninstall and then re-install will fix the issue

Hope this helps - if it doesn't, please let us know

Hi,

Have tried all points listed. Double checked Serial Key, typed serial key. Windows fully updated. But still getting the same error message.

Marc W.