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Problem with k350i installation [user fixed/clean install]

Posted: Tue Jun 23, 2020 11:25 pm
by pipojorge_21
Hi. Today I bought I have installed the King Air 350i in my prepar3d version 4.5.12.30293 and as much as I reinstall it it looks like this.

Image

A greeting.

Re: Problem with k350i installation

Posted: Wed Jun 24, 2020 12:28 am
by Slayer
Hi it looks as though everything is not fully loading. Can you please post your system specs?

Also: are you using any eternal camera addons like Ezdok or chaseplane?

Are you using this version? http://milviz.com/forum/viewtopic.php?f=105&t=12281 if so is it hires or lowres version?

I also suggest that you update your P3D to the latest available hotfix for V4 which is 4.5.14.34698

Re: Problem with k350i installation

Posted: Wed Jun 24, 2020 1:02 pm
by pipojorge_21
Slayer wrote:
Wed Jun 24, 2020 12:28 am
Hi it looks as though everything is not fully loading. Can you please post your system specs?

Also: are you using any eternal camera addons like Ezdok or chaseplane?

Are you using this version? viewtopic.php?f=105&t=12281 if so is it hires or lowres version?

I also suggest that you update your P3D to the latest available hotfix for V4 which is 4.5.14.34698
1. Hello I have a PC: i7 2600, NVIDIA 1060, 8 GB of RAM.
2. Yes, Ezdok camera V2.
3. I have installated MV_KA350i_v1.1.29_YYMMDD_High.
4. If I update to the latest version of p3d v4. Still the same.

Is it normal for the milviz folder that is installed within the game to appear empty?


Image

Re: Problem with k350i installation

Posted: Wed Jun 24, 2020 10:02 pm
by Slayer
No that folder should contain a number of files. The main aircraft is located in \Prepar3D v4\SimObjects\Airplanes\MV_King_Air_350i.

It looks like your installation did not go properly, can you uninstall and wipe any files left in the directory I listed above? When you reinstall please right click the installer and pick "run as admin"

Re: Problem with k350i installation

Posted: Wed Jun 24, 2020 11:15 pm
by pipojorge_21
Slayer wrote:
Wed Jun 24, 2020 10:02 pm
No that folder should contain a number of files. The main aircraft is located in \Prepar3D v4\SimObjects\Airplanes\MV_King_Air_350i.

It looks like your installation did not go properly, can you uninstall and wipe any files left in the directory I listed above? When you reinstall please right click the installer and pick "run as admin"
When uninstalling the plane, the folder in Prepar3D v4 \ SimObjects \ Airplanes is already deleted.

Whenever I install something in prepar3d I run it as administrator.

I have reinstalled, but still have the problem.

I think there must be some problem in my prepar3d, but I don't know what it could be, I want to avoid having to reinstall prepar3d, since it is quite a pain.

Image

Re: Problem with k350i installation

Posted: Thu Jun 25, 2020 11:29 pm
by Slayer
Even if your P3D wasn't working properly the fact is you are missing files from your KA 350i folders, so either something like a virus protection is blocking them or they are not going to the right place.

Have you excluded P3D4 directory from your virus protection software?

After you do an install can you please give me a screenshot of the 2 folders:

\Prepar3D v4\SimObjects\Airplanes\MV_King_Air_350i
\Prepar3D v4\Milviz\

Re: Problem with k350i installation

Posted: Fri Jun 26, 2020 7:37 pm
by pipojorge_21
Slayer wrote:
Thu Jun 25, 2020 11:29 pm
Even if your P3D wasn't working properly the fact is you are missing files from your KA 350i folders, so either something like a virus protection is blocking them or they are not going to the right place.

Have you excluded P3D4 directory from your virus protection software?

After you do an install can you please give me a screenshot of the 2 folders:

\Prepar3D v4\SimObjects\Airplanes\MV_King_Air_350i
\Prepar3D v4\Milviz\
Image

Image

Re: Problem with k350i installation

Posted: Fri Jun 26, 2020 10:01 pm
by Slayer
Looks like you got all the files in place now does it still not work? The previous picture you posted of the Milviz folder was empty.

Have you also tried the low-res version download? It could be you are running out of memory.

Re: Problem with k350i installation

Posted: Sat Jun 27, 2020 9:48 am
by pipojorge_21
Slayer wrote:
Fri Jun 26, 2020 10:01 pm
Looks like you got all the files in place now does it still not work? The previous picture you posted of the Milviz folder was empty.

Have you also tried the low-res version download? It could be you are running out of memory.
If they were memory problems, why do I load the FsLabs and PMDG planes correctly?

If I have tried to install the low resolution version and nothing.

Re: Problem with k350i installation

Posted: Sun Jun 28, 2020 4:10 pm
by pipojorge_21
I decided in the end to format the computer and reinstall everything and it already works fine, but I don't know why it wouldn't work before reinstalling. Thanks for the help. Regards.

Re: Problem with k350i installation

Posted: Tue Jun 30, 2020 1:01 am
by Slayer
pipojorge_21 wrote:
Sun Jun 28, 2020 4:10 pm
I decided in the end to format the computer and reinstall everything and it already works fine, but I don't know why it wouldn't work before reinstalling. Thanks for the help. Regards.
I'm glad you are sorted out. Thanks for letting us know.