KA350 Aircraft broken from install

jack.m.turner21
Posts: 4
Joined: Mon Apr 06, 2020 10:13 am
KA350 Aircraft broken from install

Post by jack.m.turner21 » Wed Apr 29, 2020 5:12 am

Hi there,

I've had a dig around the forums and still have found topic that matches the issues I'm having.

I recently purchased the King Air 350 and am currently troubleshooting an issue where there seems to be no battery power to the aircraft as well as a couple of other issues that seem to indicate an improper install. The aircraft's systems do not initialize unless connected to ground power, the voltage indicator reads 0 on all electric buses. Throttles do not move and I lose the aircraft sounds after about 30 seconds. I cannot start the engines just attempting to use only ground power and loading the aircraft using all the states provided in the addon manager prove to be no use. I have attempted multiple re-installs following the antivirus and administrator requirements to the letter, and have tried re-installing with the SP1 update as I was advised to wait for release to see if this would resolve the issue. I have also checked that I have the correct version of P3dv4 installed.

Any advice or assistance is greatly appreciated as its getting to the point of requesting a refund as I haven't even manged to taxi this thing and I've dropped 130 AUD on it.

pj978
Posts: 3
Joined: Tue Feb 18, 2020 7:15 pm
Re: KA350 Aircraft broken from install

Post by pj978 » Wed Apr 29, 2020 8:21 am

Are you using FSRealTime? If you are, set the SIM's date and time to the actual location time before 'Fly Now' -- when FSRealTime is connected it would toss the A/C's coding in disarray if not done.

If I load the A/C at the last location I flew and launch the SIM, when I connect FSRealTime to the SIM it buggers the A/C coding if the default SIM time was not set within 30 minutes of the real-time before FSRealTime connects to it.

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doodlebug
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Re: KA350 Aircraft broken from install

Post by doodlebug » Wed Apr 29, 2020 7:49 pm

Hi Jack,

Can you let us know the details of your system (see my sig for an example)
Also can you let us now what version of the KA you have installed?

jack.m.turner21
Posts: 4
Joined: Mon Apr 06, 2020 10:13 am
Re: KA350 Aircraft broken from install

Post by jack.m.turner21 » Wed May 06, 2020 2:00 am

pj978 wrote:
Wed Apr 29, 2020 8:21 am
Are you using FSRealTime? If you are, set the SIM's date and time to the actual location time before 'Fly Now' -- when FSRealTime is connected it would toss the A/C's coding in disarray if not done.

If I load the A/C at the last location I flew and launch the SIM, when I connect FSRealTime to the SIM it buggers the A/C coding if the default SIM time was not set within 30 minutes of the real-time before FSRealTime connects to it.
I will try this out and let you know how I go, Thanks for the suggestion!

jack.m.turner21
Posts: 4
Joined: Mon Apr 06, 2020 10:13 am
Re: KA350 Aircraft broken from install

Post by jack.m.turner21 » Wed May 06, 2020 2:05 am

doodlebug wrote:
Wed Apr 29, 2020 7:49 pm
Hi Jack,

Can you let us know the details of your system (see my sig for an example)
Also can you let us now what version of the KA you have installed?
Here is what I am running. P3Dv4.5 H87M-E i7-4770 8GB DDR3 GTX970 Win10.

KA version is 1.1.8, however i just noticed a new update released yesterday so I will install this and update you on my progress.

jack.m.turner21
Posts: 4
Joined: Mon Apr 06, 2020 10:13 am
Re: KA350 Aircraft broken from install

Post by jack.m.turner21 » Sat May 09, 2020 1:05 am

Still no luck. I still have the same issues as before, I have also noticed that all the lights are on when starting the aircraft before going off after maybe 30 seconds to a minute. Whole thing just doesn't seem to work.

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doodlebug
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Re: KA350 Aircraft broken from install

Post by doodlebug » Sat May 09, 2020 1:15 am

Before installing please uninstall your current version using windows control panel > programs and features - then delete any remaining MV_King_Air_350i folders in Lockheed Martin > Prepar3D v4 >SimObjects >Airplanes

nimsu87
Posts: 9
Joined: Mon May 04, 2020 12:07 am
Re: KA350 Aircraft broken from install

Post by nimsu87 » Sat May 09, 2020 1:27 am

Any chance somebody can get back to me, having to use a forum for support is less than ideal

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doodlebug
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Re: KA350 Aircraft broken from install

Post by doodlebug » Sat May 09, 2020 2:43 am

It is ideal, because all our development team can see this thread and the most appropriate team member can help you.

nimsu87
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Joined: Mon May 04, 2020 12:07 am
Re: KA350 Aircraft broken from install

Post by nimsu87 » Sat May 16, 2020 5:16 pm

Did you manage to fic this? I;ve downloaded latest version and having exact same problem but not even GPU is working, done reinstalls and wiped shaders etc

Taguilo
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Joined: Sun May 11, 2014 11:49 am
Re: KA350 Aircraft broken from install

Post by Taguilo » Thu May 21, 2020 4:24 pm

Hi,

Please check that XMLTools64.dll is present in your P3D main folder.
In addition, make sure you have the XMLTools64 entry in your DLL file

C:\Users\YOURNAME\AppData\Roaming\Lockheed Martin\Prepar3D v4\dll.xml

<Launch.Addon>
<Name>XMLTools64</Name>
<Disabled>False</Disabled>
<ManualLoad>False</ManualLoad>
<Path>XMLTools64.dll</Path>
<DllStartName>module_init</DllStartName>
<DllStopName>module_deinit</DllStopName>
</Launch.Addon>

Thanks!

Tomas

nimsu87
Posts: 9
Joined: Mon May 04, 2020 12:07 am
Re: KA350 Aircraft broken from install

Post by nimsu87 » Mon May 25, 2020 5:31 pm

I had this issue too, it fixed itself after I downloaded all of my other premium addon planes first, so all redistribs were installed and latest DX drivers too. Your addon isn't broken; I guarantee you're just missing some free software although not sure which.

mfuenzalidae
Posts: 2
Joined: Wed Jun 03, 2020 3:28 am
Re: KA350 Aircraft broken from install

Post by mfuenzalidae » Wed Jun 03, 2020 8:28 pm

Taguilo wrote:
Thu May 21, 2020 4:24 pm
Hi,

Please check that XMLTools64.dll is present in your P3D main folder.
In addition, make sure you have the XMLTools64 entry in your DLL file

C:\Users\YOURNAME\AppData\Roaming\Lockheed Martin\Prepar3D v4\dll.xml
....
...
..
Hello Everyone

Same issue here, but i´ve notice that XMLtool64.dll is missing in the P3D main folder, same for dll.xml.
Where can i get/download those files?

By the way, plane has been purchased and installed using the ORBX desktop app.

Regards,

N4GIX
Posts: 1023
Joined: Mon Sep 06, 2010 3:47 pm
Re: KA350 Aircraft broken from install

Post by N4GIX » Wed Jun 03, 2020 8:51 pm

If you did not use the custom installer as designed, that may be why you have files missing.,, :?

horvath83
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Joined: Thu Jun 04, 2020 3:02 pm
Re: KA350 Aircraft broken from install

Post by horvath83 » Thu Jun 04, 2020 4:24 pm

I purchased today via ORBX. I have exact same issues. Is there a possibility to download manual installer for ORBX purchases?


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