KA350i Version 1.1.36 Beta (V4 + V5)

jonahdesrochers
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by jonahdesrochers » Thu Sep 03, 2020 4:22 pm

Turbofandude wrote:
Thu Sep 03, 2020 3:20 pm
Please place the attached file in Prepar3Dv5\Gauges\ and tell me if it still causes the device hung.
Unfortunately, no changes with the new .dll

rayharris51
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by rayharris51 » Thu Sep 03, 2020 5:42 pm

Hi Colin,

Thanks; applied the new .dll and successfully completed a flight for the first time since the upgrade! So seems to have worked for me. I'll try a few more flights just to make sure of course, and report back any issues.

But looks very positive.

Ray

Turbofandude
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by Turbofandude » Thu Sep 03, 2020 5:53 pm

jonahdesrochers wrote:
Thu Sep 03, 2020 4:22 pm
Turbofandude wrote:
Thu Sep 03, 2020 3:20 pm
Please place the attached file in Prepar3Dv5\Gauges\ and tell me if it still causes the device hung.
Unfortunately, no changes with the new .dll
How long into the flight is it happening and under what conditions? (i.e is it raining, etc.)?

jonahdesrochers
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by jonahdesrochers » Thu Sep 03, 2020 6:08 pm

Anywhere between 1 and 30 seconds upon load. Doesn't matter the view. Happens faster at payware airports than default. No rain present. Happens with a cold and dark aircraft. As I've said, GPU VRAM is stable (~5.7/7.1 in the KA350i, 3.7/7.1 in most other payware aircraft). The fastest I get it to trigger is at ORBX Scandinavian Mountains Airport in the Maddog, FSDreamteam LAX in the Aerosoft A330; these crash within 1 second of loading. Less dense airports, the crash is closer to 30 seconds in.

Turbofandude
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by Turbofandude » Thu Sep 03, 2020 6:19 pm

Despite TrueGlass' apparent participation in this, I am beginning to believe this may be an issue with the simulator itself. TrueGlass may simply just be the final straw. If it isn't raining (and it's not happening immediately), it means TrueGlass has already successfully initiated itself and is idling, so it actively contributing to a crash at that point is unlikely. This more indicates that its mere existence has pushed the sim (which there is nothing we can do to fix).

jonahdesrochers
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by jonahdesrochers » Thu Sep 03, 2020 6:25 pm

While this is unfortunate, at least we can continue to use products that use TrueGlass by removing TrueGlass entirely from \Prepar3D v5\gauges, although it's a shame. Maybe this is something to bring up with Lockheed Martin?

Turbofandude
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by Turbofandude » Thu Sep 03, 2020 6:49 pm

I definitely will - can you try something for me? Can you edit TrueGlass.ini in Prepar3Dv5\Gauges\TrueGlass and set enabled to false? That'll still prevent it from working, but it will load.

jonahdesrochers
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by jonahdesrochers » Thu Sep 03, 2020 6:56 pm

Turbofandude wrote:
Thu Sep 03, 2020 6:49 pm
I definitely will - can you try something for me? Can you edit TrueGlass.ini in Prepar3Dv5\Gauges\TrueGlass and set enabled to false? That'll still prevent it from working, but it will load.
Yes, I get home in about an hour and will test it

jonahdesrochers
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by jonahdesrochers » Thu Sep 03, 2020 7:21 pm

Okay after changing the ini, loading the aircraft the Windshields are blacked out but no immediate crash. If I go to the alt menu and enable trueglass, the windshields become transparent again, but immediate DXGI device hung crash.

Turbofandude
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by Turbofandude » Thu Sep 03, 2020 7:43 pm

Would you be able to coordinate an AnyDesk session with me so I can take a direct look? It being so easy to recreate may help me to identify the cause.

jonahdesrochers
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by jonahdesrochers » Thu Sep 03, 2020 8:08 pm

Turbofandude wrote:
Thu Sep 03, 2020 7:43 pm
Would you be able to coordinate an AnyDesk session with me so I can take a direct look? It being so easy to recreate may help me to identify the cause.
Certainly

alex.fluglotse
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by alex.fluglotse » Fri Sep 04, 2020 5:42 pm

Hey there,
just tried the Ka350i today, but unfortunately it didn't work out. After a nearly normal installment (appart from the XML disable), i tried loading it in the P3D V5. It loaded, but it seems that first the Rudder and Nosewheel are fully left for a minute or so. Thereafter i can flick the switches but nocthing happens, not even a flip sound. Furthermore the Power levers are stuck in full reverse. Anybody knows what's wrong there? Did i miss a setting?

Greetings

Alex

alex.fluglotse
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by alex.fluglotse » Fri Sep 04, 2020 5:50 pm

Some additon, after closing P3D there appears a crash message and the anounce of the following DMP File:
MV_MDump_9_4_2020_18_46_30.rar
(424.27 KiB) Downloaded 166 times

alex.fluglotse
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by alex.fluglotse » Fri Sep 04, 2020 7:59 pm

Hey there,

after some research i found out, that the XMLTools are not installed properly. Once i try installing them there comes the following error up:

[ERROR] Prepar3D v5 installation failed: System.Xml.XmlException: Data at the root level is invalid. Line 1, position 1.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlReader.MoveToContent()
at System.Xml.Linq.XElement.Load(XmlReader reader, LoadOptions options)
at System.Xml.Linq.XElement.Load(String uri, LoadOptions options)
at XMLToolsInstaller.MainWindow.InstallTo(SimulatorVersion version, String path)

Not sure what's the reason for that.

Greetings

Alex

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Slayer
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Re: KA350i Version 1.1.36 Beta (V4 + V5)

Post by Slayer » Fri Sep 04, 2020 9:24 pm

Alex. I suggest you uninstall and do a clean install again. Make sure you run the installer as admin.


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