P3D crashes when selecting Add on tab in the sim menu

Locked
Alfredhpg
Posts: 3
Joined: Wed Nov 25, 2015 8:28 pm
P3D crashes when selecting Add on tab in the sim menu

Post by Alfredhpg » Tue May 09, 2017 2:09 am

Good night everyone

Im having a CTD in P3D v2 with all F4E models and ADV addon installed or not. When using Cold and dark, aircraft loads up fine. I use shift+1 to call and use de GPU, works fine. But when I need to signal for GPU start, at clicking in the Add ON tab in the menu, the sim crashes. This WONT happen if I dont use shft + 1 at all. If i use the add on tab first, it doesnt crash. But it is necesary to use Shift + 1 for the GPU to spawn. Bottom line is that I cant use the shift +1 panel with the Add On tab. It will finally crash the sim in any scenario.

Someone has experienced this before?

Regards

Alfredo

JonathanBleeker
Posts: 3446
Joined: Sat Mar 13, 2010 7:38 pm
Re: P3D crashes when selecting Add on tab in the sim menu

Post by JonathanBleeker » Tue May 09, 2017 9:24 am

Can you post the crash report please?

Alfredhpg
Posts: 3
Joined: Wed Nov 25, 2015 8:28 pm
Re: P3D crashes when selecting Add on tab in the sim menu

Post by Alfredhpg » Wed May 10, 2017 4:01 am

would this help?

Faulting application name: Prepar3D.exe, version: 2.5.12946.0, time stamp: 0x555f2e54
Faulting module name: nvwgf2um.dll, version: 22.21.13.8189, time stamp: 0x58f7fad6
Exception code: 0xc0000005
Fault offset: 0x006fef35
Faulting process id: 0x37b8
Faulting application start time: 0x01d2c935f5a18503
Faulting application path: D:\P3D\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_628e4569152ef83d\nvwgf2um.dll
Report Id: 05ae0b3c-0421-4322-9c6b-339ba5e9438c
Faulting package full name:
Faulting package-relative application ID:

Raptor
Posts: 411
Joined: Wed Feb 26, 2014 3:07 am
Re: P3D crashes when selecting Add on tab in the sim menu

Post by Raptor » Wed May 10, 2017 4:11 am

I believe that is a video driver issue. Whats your video card and your drivers?

Alfredhpg
Posts: 3
Joined: Wed Nov 25, 2015 8:28 pm
Re: P3D crashes when selecting Add on tab in the sim menu

Post by Alfredhpg » Wed May 10, 2017 4:47 am

Nvidia GTX870M

about the drivers, what info is the one you need? All I know is they are the latest and up to date.

JonathanBleeker
Posts: 3446
Joined: Sat Mar 13, 2010 7:38 pm
Re: P3D crashes when selecting Add on tab in the sim menu

Post by JonathanBleeker » Wed May 10, 2017 8:15 am

It appears it might be a bug with P3D. Not much we can do about.


Locked

Return to “McDonnell Douglas F-4 Phantom II Support Phorum”