P3D v4 F4E CTD on start up

[rodtod11]

Also,
Faulting application name: Prepar3D.exe, version: 4.0.23.21468, time stamp: 0x59279be2
Faulting module name: KERNELBASE.dll, version: 10.0.15063.608, time stamp: 0x943cbf8b
Exception code: 0xc000041d
Fault offset: 0x0000000000069e08
Faulting process id: 0x7a8
Faulting application start time: 0x01d3373f1253c5a5
Faulting application path: F:\P3D V4\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 74ce4d37-0e32-488b-a2ed-080278f1ef56
Faulting package full name:
Faulting package-relative application ID:

[JonathanBleeker]

What's your operating system?

[rodtod11]

Windows 10 Home edition 64 bit

Alienware R5
i7 3.4 g

16 gig ram

GTX 1070 Nvidia video card

[JonathanBleeker]

I just noticed your P3D is an older version. I tested this on the newer v4.0.28.21686 version. Please try updating your P3D client.

[rodtod11]

Ok, I did that and updated to Prepar3D_v4_Academic_4.0.28.21686. But it is still crashing the program. I will try a reinstall of the plane.

[rodtod11]

Well, that didin work, latest F 4 and it still crashes the program.

[Raptor]

Open MVAMS and see if you are asked to update the F4

[JonathanBleeker]

He has done that already. Ok next step, please go to your P3D directory and look for the sim1.dll. Right click on it, select properties->Details and post the version number.

[rodtod11]

He has done that already. Ok next step, please go to your P3D directory and look for the sim1.dll. Right click on it, select properties->Details and post the version number.

4.0.23.21468

[JonathanBleeker]

Your P3D didn't update properly. The sim1.dll version number should be 4.0.28.21686 not 4.0.23.21468. Did you follow LM's directions to uninstall the client (not the content or scenery) before installing the update?

[rodtod11]

Your P3D didn't update properly. The sim1.dll version number should be 4.0.28.21686 not 4.0.23.21468. Did you follow LM's directions to uninstall the client (not the content or scenery) before installing the update?

I did, but I recall having some odd problems and having to restart the install. Maybe I need to do that again. I will try it.

[rodtod11]

That was it! Thank You! I thought I did the update correctly. I must not have and do remember a message so, I started the install over. Obviously, I had to have done something wrong.

[JonathanBleeker]

Good to hear.