P3D Crashes when Loading F-4 E Model [radioF] ~resolved

[Bingo041]

Deleted this post and updated in the next post

Bill Clark

[JonathanBleeker]

Please post the error report then. Version specific crashes usually occur after loading while the engine spools up, not when the sim starts loading.

[Bingo041]

JB,

You may have misunderstood me.

I uninstalled the P3D 3.4.18 client as per normal procedure. Then I installed the P3D 3.4.22 client.

I deleted the shaders and the P3D.cfg file,

However, prior to doing the above, I had previously installed the F-4E update under P3D 3.4.18.......which is when I found out it crashed P3D.

Do I need to re-install the F-4E update again, now that P3D v3.4.22 is installed?

Or, do you recommend something else?

Yesterday, I received the F-4J/S update.......I installed a few minutes ago with P3D v3.4.22, and it too crashed P3D immediately after the "splash" screen.

Bill Clark

[JonathanBleeker]

Need the crash report to get an idea of what is going on.

[Bingo041]

I assume the app crash log from the Control Panel?

Bill Clark

[JonathanBleeker]

Correct

[Bingo041]

JB,

Been out of town. Here is the app log file below:

Bill Clark

Log Name: Application
Source: Application Error
Date: 4/10/2017 4:57:59 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Bingo-PC
Description:
Faulting application name: Prepar3D.exe, version: 3.4.22.19868, time stamp: 0x588f7cbf
Faulting module name: MSVCR90.dll, version: 9.0.30729.9247, time stamp: 0x56fa38aa
Exception code: 0xc0000417
Fault offset: 0x00031484
Faulting process id: 0x18a4
Faulting application start time: 0x01d2b25607f36269
Faulting application path: C:\Lockheed Martin\Prepar3D v3\Prepar3D.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9247_none_5090cb78bcba4a35\MSVCR90.dll
Report Id: 1f3ceb66-0acc-4a01-898c-69b15cf52a8c
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-04-10T23:57:59.521330400Z" />
<EventRecordID>11480</EventRecordID>
<Channel>Application</Channel>
<Computer>Bingo-PC</Computer>
<Security />
</System>
<EventData>
<Data>Prepar3D.exe</Data>
<Data>3.4.22.19868</Data>
<Data>588f7cbf</Data>
<Data>MSVCR90.dll</Data>
<Data>9.0.30729.9247</Data>
<Data>56fa38aa</Data>
<Data>c0000417</Data>
<Data>00031484</Data>
<Data>18a4</Data>
<Data>01d2b25607f36269</Data>
<Data>C:\Lockheed Martin\Prepar3D v3\Prepar3D.exe</Data>
<Data>C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9247_none_5090cb78bcba4a35\MSVCR90.dll</Data>
<Data>1f3ceb66-0acc-4a01-898c-69b15cf52a8c</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

[JonathanBleeker]

I believe I have found the issue. It slipped under the radar and is related to the AMS controls. New build coming up.

[Bingo041]

JB,

Glad you found the issue.

When do you expect a fix to this?

Bill Clark

[doodlebug]

A new installer has been compiled and will be tested over the weekend/beginning of next week. You should get it shortly thereafter.

Cheers - Osh

[Bingo041]

Hi,

I just installed the F-4E 1.170424E update and it immediately crashed P3D when it started to load.

Now my assumption is that this download was an UPDATE, to be installed over a previous install???

I did notice that there was a check box to Uninstall the previous install, so that was confusing.....should I have I uninstalled first????

When I clicked on the link, the download I chose was" F-4E Multi-Installer Standard Edition."

So the bottom line after the original fresh install, and two update install, I am pretty frustrated and I still don't not have a working aircraft.

Bill Clark

[doodlebug]

I believe you should choose the 'uninstall' option from the previous version's install menu after backing up your custom liveries.
NB:This is not a hotfix patch. It is a complete installer.

[Bingo041]

I did what you said and it installed and ran successfully.

However, in the instructions, it said it was an update, which usually means to me to install on top of an existing installation.

I would suggest in the future you describe what the install process should be:

Scenario #1
Install update on top of existing installation.

--or--

Scenario # 2
Uninstall the existing installation, and then install the latest version using a new full installer.

Unfortunately, many developers, including Milviz, never really clarify so it opens up the process to misinterpretation.

Regards,
Bill Clark

[doodlebug]

Noted. We'll put explicit instructions next time.

[Hamilton]

"I did what you said and it installed and ran successfully."


Hi Bill,

Glad you got it running fine,please what P3D version are u using? P3D 3.4.18 or 3.4.22 or other ?

Thanks mate.

Regards,

Hamilton